Privacy Policy

Last updated: September 2026

At Halyxen (halyxen.store), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

Information We Collect

We may collect the following types of personal information:

• Contact information: Name, email address, phone number, and shipping/billing address
• Payment information: Payment card details (processed securely via our payment provider — we do not store card data)
• Order information: Products purchased, order history, and preferences
• Device & usage data: IP address, browser type, pages visited, and time spent on our website

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Send order confirmations and shipping updates
• Respond to your enquiries and provide customer support
• Send promotional emails and offers (only with your consent)
• Improve our website and product offerings
• Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers (such as shipping carriers and payment processors) solely to fulfil your order.

Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic. You may disable cookies in your browser settings; however, some features of our website may not function properly as a result.

Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal requirements.

Your Rights

You have the right to access, correct, or delete the personal data we hold about you. To exercise these rights, please contact us at support@Halyxen.store.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@Halyxen.store.