Shipping policy
Shipping Details
At Halyxen, we work hard to get your beauty essentials to you as quickly as possible. Below you will find all the information you need about our shipping options and timelines.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Options & Estimated Delivery Times
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 7–14 business days |
| Express Shipping | 3–7 business days |
Delivery times are estimates and may vary depending on your location and customs clearance times.
International Shipping
We ship worldwide! Please note that international orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the recipient and are not included in our product or shipping prices.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number so you can follow your parcel’s journey.
Lost or Delayed Packages
If your order has not arrived within the estimated timeframe, please contact us at support@Halyxen.store and we will investigate the matter promptly.
Contact Us
For any shipping-related enquiries, please email us at support@Halyxen.store. We aim to respond within 24–48 business hours.