Shipping policy

Shipping Details

At Halyxen, we work hard to get your beauty essentials to you as quickly as possible. Below you will find all the information you need about our shipping options and timelines.

Processing Time

All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Options & Estimated Delivery Times

Shipping Method Estimated Delivery
Standard Shipping 7–14 business days
Express Shipping 3–7 business days

Delivery times are estimates and may vary depending on your location and customs clearance times.

International Shipping

We ship worldwide! Please note that international orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the recipient and are not included in our product or shipping prices.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number so you can follow your parcel’s journey.

Lost or Delayed Packages

If your order has not arrived within the estimated timeframe, please contact us at support@Halyxen.store and we will investigate the matter promptly.

Contact Us

For any shipping-related enquiries, please email us at support@Halyxen.store. We aim to respond within 24–48 business hours.